Welcome to ditlog.com

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The Problem:

Insufficient reporting of damage in transit by the receiver hinders the sender’s ability to successfully file claims with transport or insurance companies.

The Process:

  1. The sender affixes the provided sticker to all outgoing consignments.
  2. The sender uploads an image of the outbound consignment and connote via www.ditlog.com/sender using a mobile device or desktop.
  3. If damage occurs during transit, the receiver scans the QR code, captures images of the damage and connote, and uploads them to http://www.ditlog.com/report.
  4. DITLOG matches the DIT report with the consignment and promptly sends an email report to the sender.

The Solution:

DITLOG reporting ensures that the sender possesses photographic evidence to support freight claims with their carrier and successfully file claims with their insurer.

The Advantages:

  1. Adequate and Appropriate Packaging Proof: The sender has evidence of suitable packaging prior to dispatch.
  2. Easy Reporting for the Receiver: The receiver has a simple method to report damage in transit before unloading.
  3. Claim Rejection Capability: The sender can reject claims if the receiver fails to report damage.
  4. Mitigation of Spurious Claims: The sender can reduce the risk of baseless claims from the receiver.
  5. Time and Cost Savings: The sender saves time and money by streamlining the process of claiming damage in transit from the carrier.
  6. Enhanced Carrier Performance Monitoring: Carriers accepting consignments with the DITLOG sticker are alerted to any unsatisfactory performance.
  7. Binding Claim Acceptance: With this level of reporting, carriers or insurers are obligated to accept the sender’s claim.
  8. Monthly Management Report: The sender receives a comprehensive monthly management report to identify key performance indicators.
  9. Accessible Reporting: DITLOG reports are conveniently available online or can be downloaded as PDF files.
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